What Our Customers Are Saying
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Hannah and Chip Perkins, Lakewood, WAStore Location: Lakewood
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Everyone was great and willing to help out and also great to talk to. Dirt Bike Carl, was a huge help, after my purchase, showing me different things with my new quad. Overall it was a great experience, unlike a different place, that I was looking at buying from. I would not go anywhere else, now that I found them.
-Anonymous -
Joey and his team at South Bound are awesome. I found my motorcycle on Cycle trader and I reached out immediately. Joey Responded within just a few hours and we started getting everything together. I'm from out of state and Joey's team led me through the process and explained everything clearly throughout. The bike was exactly what was advertised and the Accessories team was able to pull together all the Gear that I needed for my trip home. This was a great experience and a wonderful team.
Jason Callantine, Pocatello, IDStore Location: Lakewood -
First and Most importantly let me say that my experience with SouthBound Motorsports was UNBELIEVABLY EXCELLENT 10 stars and Joey S is definitely the BEST sales person I have ever dealt with and I have purchased many vehicles/toys in the past. From the moment I contacted Joey at SouthBound MS, I felt comfortable and all the communication was accurate and timely. Joey went above and beyond to make me feel comfortable and in the loop with every step. I would HIGHLY recommend SouthBound MS and Joey for anyone looking to purchase a PowerSports Vehicle, I guarantee you will be impressed and satisfied with your purchase.
John T, Lake Havasu, AZStore Location: Lakewood -
Hi, In the last 3 years I have bought 3 different bikes from Southbound Motorsports. Each time the sales time and Joey have been outstanding to me and my family. Thank you for everything.
John Arne, Port orchard, WASHINGTONStore Location: Lakewood -
I sent in a text message about a bike that was for sale. They got back to me Super fast ended up holding the bike for me for the day just so I could come in and look at it the next morning. I got in there and Bret showed me my bike. Make sure its what I wanted made me a great deal on it. It was just a very easy buying process. I think I was in the dealership maybe an hour and a half total signed all my paperwork and picked it up that afternoon. Amazing dealership amazing people to work with this is my second purchase from this dealership and I will make a third most likely..Keep up the good work guys!!!!
Tristan H, Bremerton, WASHINGTONStore Location: Bremerton -
I shopped your store for maintenance parts for my Honda this morning. I want you to know that as a customer how well my buying experience was. Denise was knowledgeable and polite, she was patient looking up all my parts. It was refreshing dealing with a professional like Denise. Not being familiar with your store I was greeted by Denise and escorted to the parts department. First class! Grant Holcomb a Honda Pioneer owner.
Grant Holcomb, Lake Tapps, WASHINGTONStore Location: Lakewood -
What a great deal I received from Carl and Joey. No one else even came close. I will be using South bound as my Honda dealer. Thanks again for the great experience
Brian Swift, Buckley, WASHINGTONStore Location: Lakewood -
Been going to SBM for years now. So far my wife and I have bought 5 motorcycles from South Bound with the newest at the Bremerton location and the other 4 at Lakewood. I've been to other shops in the past but nothing beats South Bound's customer service. If you want to just look around and not be bugged you can or if you have questions someone is their to give you a no BS answer. Wouldn't go anywhere else to buy a Motorcycle or anywhere else for the service of our motorcycles and gear.
Kenneth Braunschweig, Port Orchard, WAStore Location: Bremerton -
Great experience from beginning to finish. Went in already knowing what I wanted. Manny was overall awesome, gave me advice and tips because I was coming from an extremely older bike to a more modern one. Walked me through the tft display and options because it was a whole new world for me. Honestly felt like I made a lifelong new friend. Manny and his boss/supervisor didn't rush me or anything and stayed late to finalize everything, thanks again for that. Would highly recommend the dealership. Honestly I'm terrible at writing these things, great place and great guys. Please give Manny a raise. Will more than likely return for another triumph in the future.
Nathan Hean, University Place, WAStore Location: Lakewood -
Nick in sales was amazing and the best. He was great to work with. Couldn't ask for better customer service from Nick.
Carol Mriscin, ROCHESTER, WASHINGTONStore Location: Lakewood -
had great service in the parts department, denise set me up with new riding gear!
-Anonymous -
I met Sword Swallower and she was very helpful and in fact she gave me glasses and helped with the change for my part. I also would like to catch a show Thank you so much for your great customer service.I ride a Suzuki but will be glad to go to a Honda shop any day.
Denise Grinde, Olympia, WA -
Terry Bibby was very informative and knowledgeable great customer service!
Loren Hale Orting -
I needed to get my pioneer 700-2 in for 100 mile service because I was already at 200 miles, and wanted to use the machine soon. Other service centers had me scheduled for 5 weeks out, but Southbound was able to get me in quickly. Working with Service was excellent! Terry Bibby was friendly professional and it is obvious he loves his work. He got me in and out of the shop quickly and they did a great job on the machine.Nick in sales was also extremely helpful. I ended up putting a deposit on a Talon 1000x Live valve SE after speaking with him. I intend to do all of my purchasing, repairs, and maintenance through Southbound Honda moving forward.
-Anonymous -
Weve been going to South bound Honda for over 20 years and weve had nothing but great experiences with SBH The service department is outstanding
Emanuel Collins, Spanaway, WA -
Terry is hands down the best in the business. He brings customer service to a whole new level. I reccomend you give the man a big raise and hire more techs so you can continue to capitalize on the repeat customers that Terry brings in.
Adam Davis, Puyallup, WA -
After finding South Bound Honda through friends recommendation, and an internet search I made the call and asked for the Service Department, and with a friendly voice I was transferred. I asked the quotes and cost of bringing my 2009 KLR 650 to the shop and have them remove the front and rear wheels and replace them New ones that I purchased through ProCycle out of Oregon. Terry the Service Manager greeted me kindly and was very knowledgeable well experienced he assured me that I made a correct purchase for the type of riding I was doing. The price was affordable for me to bring in my rims and new tires for them to install it saved me $30 dollars in comparison to what Kawasaki was going to charge me. After receiving a phone call later in the afternoon to let me know that my rims and tires were ready for pick, Terry went out of his way to assist me in finding the Honda chain cleaner and chain lube including the chain brush cleaner. Terry"s wealth of knowledge, professionalism, great sociable character is what any company needs to service their customers and greet them with a smile, kindness, and the willingness to listen and help the customers is a RARE find these days. Very Company should always retrain all employees to be kind, become a great listener, and the willingness to personally any customer is a Great Tool in bringing and recommending others to receive sales, and service at South Bound Honda. Kuddos to you Terry!!! Thank you for your help
Randy Mukai, JBLM, WA -
Everyone at South Bond Honda is rock solid. The sales team knows what's up on any bike on the floor, your phone operators are so quick it's crazy. Your parts team knows their customers and gets orders processed lightning quick. I've bought two bikes from you guys so far, plan on buying more, and you're the go to when I can't handle the service task I'm facing.
RICKY ODONNELL, Tacoma, WA -
I had the pleasure of meeting the owner of this company yesterday while on my way to work, I was stranded, and as a new rider a little freaked out and he helped me put everything back to rights so I could get to work, I am most grateful for his efforts and would highly recommend this business.
-Anonymous -
I purchased a used Harley Davidson from South Bound Motorsports and I couldn't be happier with the experience. Joey, Maxwell and the entire crew made me feel like I was the only customer they had and really gave me individual attention. They listened to my questions and responded in a very professional manner. They didn't try to pressure sell me into something I didn't want or try to push a bike that they wanted to move. They made the experience great and memorable. I would highly recommend South Bound Motorsports to my friends and family and anyone that wants a new or used motorcycle. I was blown away when the actual owner of the business personally delivered my motorcycle to my house. Talk about service! I will be back at South Bound for my next motorcycle or parts & accessories!
Bill Weise, Bothell, WASHINGTON -
Very clean showroom and great service department will be the shop I use to service my 2015 F6B Deluxe Goldwing.
ronald bensch, SPANAWAY, WA -
I was in the market for a scooter rather than a motorcycle when I purchased my Honda PCS-150 last fall. The salesperson was great and treated me with respect. Later my wife came in for a cover and was very happy with the customer service she received My service experience has re enforced our experience with your dealership as well.
I would recommend South Bound Honda to anyone wanting a great experience.Bob Gruhlke, tacoma, WA -
I found the whole experience from all the staff to be the best. And I am very happy with my selection of the Motorcycle picked. There were New & previous owned motorcycles to choose from with No Pressure and helpful staff that were there to help. I am very happy with the service given... Special Kudos to Joe for his care given to me...
Thank-You
R.SiglRick Sigl, Tacoma, WA -
I had been searching for a Goldwing F6B at a price I could afford. Although 2013 models were greatly reduced in all other areas no one in Seattle area would deal even though they were all just sitting on showroom floors. Finally I went into South Bound Honda. Manny greeted me no pressure talked to me like I was an old buddy. I wasn't ready to buy but he showed me whatever I wanted to see. A month later I e mailed him and he quoted some prices for me. Still a little more than I could swing at that time. But then a month later I went in ready
To buy. The bike I wanted was at the Olympia store. They brought it up the next morning and I am the proud owner of a 2014 Yellow F6B.
The only reason I gave finance 4 instead of 5 stars is I still believe that freight and Set up is a scam. But the F and I guy was friendly helpful and worked hard to get me terms and payments I needed.. I have purchased accessories from them also and the parts n
Manager was awesome to work with. Found exactly what I wanted.
Thanks everyone for your customer service
Timothy J FayTimothy Fay, Des Moines, WA -
I got a great bike (Honda VTX1300R), for a great price. And the professional, can-do attitude of the staff made the experience all the better. Thanks Tyler for making sure the bike was transferred safely from Olympia to Lakewood. And thanks to Paul and the rest of the staff for working out an issue with my bank very quickly!Very satisfied Customer,Michael Marshall
Michael Marshall, Port Orchard, WA -
The guy's here are great and up front with me. Thank you and I will be back to up grade soon!!
-Anonymous -
Best shop I've been to in awhile. I'm in love with everything honda and they helped me get the parts I need for my bike and they were so helpful. They are very military friendly too. I will be shopping here for all my future needs, gear and parts. Amazing store!!
Heather Ray, WA -
After dealing with dealerships (I won't name anyone) for the last 14 years, you guys have excelled in the parts department. This is an area I know very well because it's what i have done for the military for over 40 years. The right part, at the right time = happy customers. The great prices for parts has always been a freindly reminder of what other dealerships charge. Yeah I know they need to make a living too but with th economy the way it is, good luck, customers want parts and inexpensive price for parts is best because they will always keep coming back. You guys are great!Dr. Robert Smith, VTX 1800T/VTX 1300C owner.
Robert Smith, Spanaway, WA
Had a great experience when we came in to buy the 2024 red 50cc dirt bike! We were greeted by all staff members. Dirt bike Carl was exceptional! He went over and beyond and to meet our needs and provide us a great store experience! Denise also made our experience one to remember- very helpful, friendly , and welcoming! What an amazing fun group of employees! We will be back and look forward to it